Support

Need help with a save, purchase, reward, or game mechanic? Start here.

Is my progress saved?

The game saves automatically on the current device. Signed-in cloud saves may also synchronize supported accounts. Download a backup from Settings before clearing browser data or changing devices.

Can I restore purchases?

Permanent store purchases will have a Restore Purchases control. Purchases are tied to the applicable app-store account once production billing is enabled. Consumable time advances are not restored after they have been used.

Are purchases required?

No. The complete progression path, recipes, quests, Cocoa Stars, Golden Tickets, and rare collection are earnable through play. Optional products provide disclosed convenience or cosmetic changes.

How do advertisements work?

Planned in-game advertisements are optional rewarded offers. The exact reward is displayed before you choose to watch. The game does not require advertisements for normal progression.

My save looks wrong

Do not repeatedly reset or import files. Open Settings, download a backup if possible, and contact support. The game retains a local safety copy for common recovery cases.

Accessibility

Chocolatier Tycoon supports reduced-motion preferences, adjustable text size, stronger contrast, independent sound controls, and a setting to disable flying currency animations. Please contact us if a control is difficult to use.